Dale Wendlandt
Senior Director of Customer Support @TreviPay
Kansas City, MO, US
EMAILS
d••••••••@trevipay.com
MOBILE NUMBERS
+19•••••••98
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WORK HISTORY
Nov 2021 — Present
Senior Director of Customer Support @TreviPay
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Overland Park, KS, US
Leading a team of extremely talented and committed individuals to help support our clients, our customers, our business and each other
EDUCATION
1983 — 1985
Carroll University
Psychology/Communication
SKILLS
Team LeadershipCoachingForecastingCold CallingLeadershipTime ManagementLeadership DevelopmentAccount ManagementProcess ImprovementSales ProcessEmployee EngagementCall CentersBusiness DevelopmentPerformance ManagementCrmEmployee TrainingP&L ManagementCustomer Relationship Management (Crm)ManagementTeam BuildingOperations ManagementCustomer ExperienceDirect SalesSellingContact CentersCall CenterSales ManagementBusiness Process ImprovementB2bDirect MarketingMarketingStrategySales OperationsCustomer RetentionCustomer ServiceCustomer SatisfactionTrainingCross-Functional Team LeadershipStrategic PlanningEmployee Relations
ABOUT DALE WENDLANDT
Customer Support Champion
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