Dale M. Gibson
Product Strategist @Fiserv
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WORK HISTORY
Product Strategist @Fiserv
Parsippany, NJ, US
Assist client executives and support teams to drive the adoption and implementation of the CardValet® app and its related services.Lead the initiative to develop and deliver the second generation of the CardValet app and the migration of all clients to the new app.Champion the delivery of card controls and alerts services in the Fiserv Developer’s portal, which includes product messaging, pricing, documentation, implementation, and customer experience.Identify and establish best practices to improve the sharing and communication of information about the CardValet product and related services across the Fiserv community.Collaborate with fellow product strategists to review and maintain the CardValet product backlog.
EDUCATION
University of Pennsylvania
Master of Science (M.S.), Technology Management
University of South Florida
Bachelor of Science (B.S.), Computer Information Systems
ABOUT DALE M. GIBSON
I am an accomplished Product Manager with experience in developing, presenting and delivering solutions and services, in the technology field. A results driven professional that works well in breaking down the barriers between the functions and the business, communicating a clear value proposition and delivering momentum with greater efficiency and effectiveness for goals to be achieved. Recognized for communications skills and the ability to design and reflect back the desired outcomes aligned with actionable solutions. Able to formulate short and long-term strategies, communicate values, and drive critical technical decisions in order to meet or exceed stated objectives.
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