Daksh Mahajan
Customer Support Professional at Foundever | MBA Student | Passionate Learner
- Role
- Customer Service Specialist at Foundever
- Location
- Jammu, IN
- LinkedIn followers
- 500 followers
About Daksh Mahajan
Currently pursuing an MBA in Business Analytics from Amity University Online, with a…
Experience
Customer Service Specialist
Sep 2024 — Present · Gurugram, IN
As a Customer Support Professional at Foundever, I am dedicated to providing top-notch customer service and support. My role involves assisting clients with their inquiries, resolving issues, and ensuring a seamless experience throughout their interactions with our services. I leverage my strong communication skills to understand customer needs and provide effective solutions promptly.Key Responsibilities- Responding to customer inquiries via various channels, including phone- Resolving customer issues and concerns efficiently while maintaining high satisfaction levels- Utilizing data-driven insights to improve service delivery and enhance customer experiences- Collaborating with cross-functional teams to ensure timely and effective resolution of client issues- Continuously learning and adapting to new tools and processes to improve service efficiency.I am passionate about creating positive experiences for customers and committed to contributing to the overall success of the team and the organization.
Education
Amity University Online
Master of Business Administration - MBA
2025 — 2027
Model Institute of Engineering and Technology
Bachelor of Business Administration - BBA
2021 — 2024
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