Daksh Dua
Technical Account Manager @Amazon
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WORK HISTORY
Technical Account Manager @Amazon
Toronto, ON, CA
Engaging with Director and C-Level executives to understand business needs and presenting periodic business reviews of operational performance to the leadership to reduce cost and complexity. Using technical acumen to provide architectural guidance, Proof of Concept and making recommendations on how new AWS offerings fit in the company’s architecture. Providing advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keeping customers’ AWS environments operationally healthy. Developing/maintaining close relationships with customers to understand their business/operational needs and technical challenges and helping them achieve the greatest value from AWS Cloud. Leading all the aspects of helping customers with critical events (migration, launch, peak events, etc.). and troubleshooting technical issues and driving issue escalation with AWS Service teams.
EDUCATION
Saint Mary's University
Bachelor of Science (BSc), Computer Science and Business Administration
Maharaja Agarsain Public School
High School, A
ABOUT DAKSH DUA
Owner of a named Minor Planet, listed by NASA’s Jet Propulsion Laboratory and International Astronomical Union (IAU).
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