Daksh Verma
Business Analyst @ PNC | Product Manager | Business Analyst | Certified Scrum Product Owner (CSPO) | AI & FinTech
- Role
- Business Analyst at PNC
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Daksh Verma
AI-Driven Product Manager | Business Systems Analyst | CSPO | Strategy + Execution +…
Experience
Business Analyst
Mar 2024 — Present · Pittsburgh, PA, US
Defined the product vision and roadmap for a Generative AI incident management platform, leading cross-functional teams to deliver an MVP that reduced issue resolution time by 20% and ticket escalations by 18%.• Gathered requirements, prioritized the product backlog, and wrote user stories to translate business needs into actionable engineering work, ensuring clear scope and faster sprint execution.• Developed KPI dashboards to track adoption, performance, and incident trends, enabling leadership to make faster, data-driven decisions.• Led stakeholder workshops and sprint planning sessions to align business, operations, and engineering priorities, driving 100% on-time delivery of critical product milestones.• Oversaw the migration of 200+ legacy applications to SharePoint Online, ensuring seamless user transition and setting the foundation for future platform capabilities.
Education
Carnegie Mellon University
Master of Science - MS, Engineering & Technology Innovation Management
PES University
Bachelor of Technology, Electrical, Electronics and Communications Engineering
2016 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.