Daksh Sachdev

Technical Sales Expert & Subject Matter Expert @Nqx

Toronto, ON, CA

Delivered personalized customer engagement through 300+ monthly interactions, driving brand loyalty, customer acquisition, and retention.• Managed and updated 1,200+ CRM profiles to support marketing funnels, segmentation, and buyer persona development.• Supported over in sales revenue by analyzing sales dashboards, identifying fraud patterns, and optimizing marketing ROI.• Collaborated with marketing teams to align sales messaging with brand positioning, seasonal campaigns, and promotional offers.• Conducted competitor and market analysis to refine talking points, content strategies, and audience targeting.• Contributed to inbound and outbound marketing efforts, including remarketing campaigns, upselling, and cross-selling, generating 1,200+ qualified leads.• Maintained monthly reports and dashboards to track campaign effectiveness, sales performance, and customer trends.• Mentored and trained new team members on product launches, upselling strategies, campaign alignment, and technical sales queries.• Coordinated with teams via Microsoft Teams and Skype to enhance collaboration and improve customer support, billing adjustments, and technical assistance.

George Brown Polytechnic

Advanced Diploma Business Administration , Marketing

Modern School

High School Diploma, Business/Commerce, General