Dakota Duncan

About Dakota Duncan

I am an operations and emergency management executive with 10+ years leading large‑scale, high‑risk response and humanitarian programs across government, NGO, and private‑sector environments. ​I am an enterprise risk and resilience leader overseeing organization‑wide operational resilience, business continuity, and disaster recovery for a federally regulated financial institution. In my current role at First Internet Bank, ERM, I oversee BC/DR, and resilience programs that protect the bank’s operations, customers, and reputation while meeting stringent regulatory expectations. I advise the executive leadership on risk exposure, resilience, and emerging threats, translating complex risk data into clear, actionable decisions. My work focuses on building an integrated resilience culture, where risk management, operational performance, and long‑term strategic goals are tightly aligned.As Executive Director of the Emergency Management Division at National EM (formerly BCFS Health & Human Services), I oversaw the nation’s largest non‑governmental emergency management agency, managing response budgets exceeding $5.7B and deployments of more than personnel for complex national missions, including emergency influx shelters for unaccompanied minors along the U.S.–Mexico border.​As Vice President of Operations at Krucial Rapid Response, I led an enterprise‑wide operational transformation, restructuring day‑to‑day operations, establishing KPIs, streamlining cross‑departmental workflows, and achieving 95% of transformation goals within six months.​As Director of Emergency Response at APTIM, I led multi‑state response and continuity operations for large contracts, overseeing FEMA and state‑level programs and multidisciplinary field teams in dynamic environments.Earlier, I led municipal and state‑level emergency management programs, modernizing EOC capabilities, securing key grants and elevating the Indiana National Guard emergency management program from a low‑ranking status to top‑five nationally.I am a Certified Emergency Manager and graduate of Oxford University’s Executive Leadership Program, a certified and experienced UAS Pilot, Fire Officer, Paramedic, and Law Enforcement Officer and frequent author and plenary speaker, and I partner with boards and senior leadership teams that need scalable, disciplined operations in uncertain and fast‑moving environments

Experience

1. Board Member

   Susan G. Komen Central Indiana

   Nov 2025 — Present

Education

• American Military University

  Bachelor's Degree, Emergency and Disaster Management

  2013 — 2015

• Saïd Business School, University of Oxford

  Executive Leadership Program, Executice leadership program

• Indiana University School of Medicine

  Associate's Degree, Emergency Medical Technology/Technician (EMT Paramedic)

  2012 — 2014

• Ivy Tech Community College-Kokomo

  Associate's Degree, Public Safety Management

  2011 — 2014

• American Military University

  Master of Public Health (M.P.H.), Disaster Health

  2015 — 2016

Skills

• Training
• Public Safety
• Policy
• Analytical Abilities
• Incident Command
• Law Enforcement
• Underwriting
• Intelligence Analysis
• Mortgage Underwriting
• Fire Investigation
• Public Safety Management
• Pals
• Program Management
• Residential Mortgages
• Rescue
• U.s. Department of Defense
• Emergency Management
• Firefighting
• Loans
• Dod
• Emergency Medicine
• Risk Analysis
• Fire Service
• Paramedic
• Inventory Management
• Nims
• Refinance
• Loan Origination
• Emergency Services
• Financial Analysis
• Disaster Medicine
• Homeland Security
• Senior Policy Leadership
• Analytical Skills
• Relationship Management
• Government Loans
• U.s. National Incident Management System (Nims)
• Hazardous Materials
• Credit Analysis
• Credit Risk