Dakota Boyle

About Dakota Boyle

I’m a mechanical engineer focused on building reliable systems—quality, safety, and operations that work in the real world. At Austin Energy, I support Customer Care Quality as a Quality Assurance Specialist, where I help strengthen ISO 9001 alignment, improve business processes, and reduce manual effort through practical digital tools and clean data.I like problems that sit at the intersection of people + process + technology: tightening workflows, making standards usable, and creating simple solutions that stick.Outside of work, I’ve built and led small teams through projects in tutoring and live music and art events—planning, coordinating, communicating clearly, and delivering under constraints.What I work on- ISO 9001 support, audit readiness, and standard work- Process improvement + continuous improvement habits- Safety/quality analysis + documentation systems- Databases / reporting / workflow cleanup (SQL + spreadsheets)Open to connecting with people working in quality systems, process improvement, reliability, and operations—especially in energy/utility environments.

Experience

1. Quality Assurance Specialist

   Austin Energy

   Dec 2023 — Present · Austin, TX, US

   Support ISO 9001 alignment through documentation control, audit readiness support, and process consistency improvements-Streamline workflows by building/maintaining databases and reporting that reduce manual effort and improve visibility-Partner cross-functionally to clarify ownership, close process gaps, and turn issues into corrective actions and updated standard work-Maintain clean, reliable quality data to support daily operations and decision-making.