Dakota Roberts

About Dakota Roberts

Throughout my career, I have attained comprehensive experience in leading operational excellence initiatives and providing detail-oriented solutions optimize processes and increase productivity. I am a visionary and strategic operations leader; able to generate new ideas and initiate change. Below are some highlights of my professional experience: With comprehensive experience scaling operational efficiency, I bring a history of leading high-performing teams, improving safety standards, and driving cost savings in roles such as Senior Operations Manager, Operations Manager II, and Area Manager. I am a bold leader experienced in managing large teams and overseeing the processing and shipping of over 1.2M units every month. My proficiency lies in driving substantial improvements in customer delivery accuracy, implementing process improvements, and improving quality measures. My success in managing and optimizing the Inbound Day shift operations, leading to a significant reduction in operational defects, is a testament to my ability to create an environment of continuous improvement and high performance. Throughout my career, I have excelled in launching facilities, helping them rank among the top performers in the company. As an Area Manager, I led a team of 100 associates four nights a week, working diligently to develop effective A3 documents to monitor certain fluctuations at the shift level, which led to notable reductions. Today, as I seek to leverage my insights and leadership skills in a newer, broader platform, I offer not just my skills, but my commitment to fostering an environment of excellence and safety. Let\'s connect as I am eager to learn about how I can contribute to your operational efficiencies and bottom line. For conversations on operational improvements, safety standards, team leadership, and process optimization in the logistics and supply chain sector, let\'s connect and explore synergies.

Experience

1. Senior Operations Manager Vii

   Amazon

   Mar 2023 — Present · Lafayette, LA, US

   My day-to-day responsibilities:Led a high-performing team of 24 dedicated salaried leaders, comprising 20 area managers and four operations managers, as well as a dynamic team of 600+ associates. Spearheaded the seamless processing and shipping of an impressive 1.2 million units each month, ensuring operational excellence and site-wide safety.Instrumental in achieving one of the top 10 lowest recordable injury rates in the United States Non-Sort (USNS), demonstrating an unwavering commitment to a secure and thriving workplace environment. Notably, elevated site quality standards over a remarkable six-month period.Highlighted Achievements: Transformed customer delivery accuracy, achieving a remarkable 457% reduction in pre-slam and an outstanding 223% reduction in post-slam BPS within just one year. Implemented a strategic series of process enhancements, resulting in a remarkable 31% improvement in Throughput Per Hour (TPH) within eight months. This initiative not only saved $6.2 million in annual labor costs but also propelled the site to the forefront of productive time improvement in the U.S. non-sort network. Elevated safety standards, boasting a remarkable 58% year-on-year improvement in the site\'s Recordable Injury Rate (RIR). Successfully improved outbound Safety Leadership Index (SLI) scores from 15-16% in Q1 to a stellar 13% annually. Achieved substantial quality improvements, notably reducing Pick Short DPMO by 35%, PACK DPMO by 20%, and Pick Rejects by an impressive 127% over a concise six-month period. Ensured continuous improvement initiatives positively impacted broader site successes, including meeting the Q3 standard for Inventory Defects and positioning the site within the top 20 with a Gross Unit Variance of less than 0.1% of total inventory.

Education

• Commonwealth University-Bloomsburg

  Bachelor's degree, Bachelor of Science in Business Administration Finance

  2015 — 2019