Dakik Ahmed
Team Manager at KPMG. KYC/AML,Transaction Monitoring,CDD, EDD, Fintech, Banking.
- Role
- Team Manager at KPMG
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dakik Ahmed
Overall 12+ years of Banking / Insurance Experience into KYC, AML, Operations, Customer…
Experience
Team Manager
Jan 2020 — Present · Bengaluru, IN
Deliver training & coaching of processes, products, operating model and SOPs.• Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver training to the team.• Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring.• Drive team against goals (Volume, FTR and other key metrics).• Handling day to day operational escalations and manage the issues.• Managing both Internal & External Stakeholders.• Managing and measuring team work to ensure delivery against the key performance indicators.• Work with function heads and leaders on projects/initiatives and also present results in different forums, thereby creating visibility and recognition for the team.• Recognizing and rewarding performance appropriately.• Conducting performance reviews/feedback (1:1) discussions as a coach, and maintain coaching log.• Formulate, Implement, Track career path & Individual Development Plans of each member in the team.• Owns weekly/monthly metrics and process reviews with internal and external stakeholders.• Work with various teams/internal technology teams to execute automation opportunities and leverage technologies.• Making right hiring decisions, continuously develop team, Set goals and holds team members accountable for their performance.• Demonstrated knowledge of company’s mission, purpose, goals, and the ability to help employees successfully achieve them.• Design and implement the solutions for the complex problems.• Leverages the industry knowledge and innovative technology to create products to solve business problems and/or bring in operational efficiencies for customers.• Monitor team performance and report on metrics.Handling a team of 30 Analyst / Senior Analyst.
Education
Visva Bharati, Shantiniketan
Bachelor's Of Science
AIIMAS
Master of Business Administration - MBA
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.