Dak F.

Associate Identity Services Analyst @Adventist Health

Fresno, CA, US

Job Description-Sets up user accounts and user security administration for applications and servers-Adjusts role-based access requirements as approved-Provides second level support using strong analytical skills for troubleshooting, investigating and resolving system access needs and problems.Essential Duties:Responds to provisioning and access requests promptly and courteously-Uses the provisioning toolset to provide appropriate access to information systems as approved by policy-Follows security policies and procedures related to user access-Maintains service level agreement conditions with supported end-user departments, facilities, and enterprise business units by acting as the Customer’s Advocate-Assists the customer as needed with access questions and provides necessary education to facilitate problem resolution.

Fresno City College

Philosophy

California State University, Fresno

Bachelor’s Degree