Daisy Brewer
Warehouse Customer Support Coordinator
- Role
- Warehouse Customer Service Coordinator at Total Quality Logistics
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Daisy Brewer
Achiever | Competition | Individualization | Focus | Futuristic My core belief…
Experience
Warehouse Customer Service Coordinator
Sep 2024 — Present · Charlotte, NC, US
Serve as the subject matter expert on administrative functions for assigned accounts, including coordination with customers and warehouse partners. Accurately document and manage account activities and processes using internal systems. Schedule and coordinate shipments from pickup to final delivery, ensuring timely and efficient logistics execution. Resolve shipping and operational issues promptly and professionally to maintain service excellence. Deliver high-quality customer service to both internal teams and external clients, ensuring satisfaction and retention. Support billing operations and payment processing to ensure accuracy and timeliness. Develop and maintain inventory tracking processes in conjunction with warehouse management systems to ensure precise inventory reporting. Communicate incoming customer orders to warehouse personnel to align capabilities and drive fulfillment efficiency. Collaborate cross-functionally with truckload, drayage, and rail account representatives to ensure seamless order fulfillment. Act as a liaison between customers, warehouses, and internal account teams to facilitate clear communication and operational accuracy regarding inventory, shipments, and invoicing.
Education
University of North Carolina at Greensboro
Bachelor's degree
2019 — 2023
Sun Valley High School
High School Diploma
2015 — 2019
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