Daisy Ramirez
Member Care Representative @GTE Financial
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WORK HISTORY
Member Care Representative @GTE Financial
Manage inbound calls, tickets, emails and virtual teller sessions. Resolve member inquiries about checking and savings accounts, transaction research, and balance inquiries. Assist with lending services Bank offers and guiding members on the process of applications. Participate in the role of training new hires by methods of shadowing, daily coachings and career goals. Responsible for fraud detection, proper verification and knowledge of Bank policies and other Federal Bank laws.
EDUCATION
Phoenix College
Bachelor's degree, Business Administration and Management, General
ABOUT DAISY RAMIREZ
Hello! I\'m Daisy Ramirez a motivated individual with over 10 years of customer service…
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