Daisy Gipson
Guest Assistance Specialist at Hilton WolrldWide
- Role
- Guest Assistance Specialist at Hilton
- Location
- Shreveport, LA, US
- LinkedIn followers
- 500 followers
Experience
Guest Assistance Specialist
Nov 2015 — Present · Carrollton, TX, US
Guest Assistance Specialist Hilton Worldwide Carrollton, Texas Assist guest with complaints and help them with a resolution. Reach out to the hotels and let them know what the guest concerns are. Help with the Advance Purchase department team to make sure the guest has the correct information to get refunds sent out. Make, modify, or cancel reservations. Assist with enrolling guest in the frequent stay program, reactivate inactive accounts, and add missing stays and points. create files for guest and hotels.
Education
Pellissippi State Community College
Business Administration and Management, General
1989 — 1993
Centenary College of Louisiana
Business Administration
1980 — 1982
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