Daisy F. Mejia

System Service Representative @IBM

New York, NY, US
EMAILS
d••••••••@ibm.com
MOBILE NUMBERS
+16•••••••85

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WORK HISTORY

May 2021 — Present

System Service Representative @IBM

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New York, NY, US

Coordinate hardware, software, and systems support for Google store engineers, ensuring high client satisfaction.• Provide triage level 3 technical support to Google engineers and Product Managers at Google Stores in New York City and nationwide.• Act as the primary technical interface for IBM and non-IBM systems, delivering operational services as required.

EDUCATION

N/A

Per Scholas

IT Technical Support

1994

The New School

Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities

SKILLS

TelecommunicationsLeadershipProcess ImprovementCross-Functional Team LeadershipProject ManagementProgram ManagementStrategic PlanningVendor ManagementBusiness AnalysisProject PlanningTeam LeadershipTrainingTeam BuildingManagementMicrosoft Office

ABOUT DAISY F. MEJIA

Motivated System Service Rep with an extensive background in Sales, Team Leadership, Project Management and Team Building currently working in IT industry and able to merge previous Sales work experience with Technical work experience.

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