Daissys Estrada

National Client Manager at Reliance Matrix

Role: National Client Manager at Reliance Matrix
Location: Miami-Fort Lauderdale, FL, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

National Client Manager
Reliance Matrix
May 2024 — Present · US
Accountable of all aspects of the customer experience with assigned national clients as well as managing and owning the overall client relationship. As the lead of a team of professionals, I will deliver on our promises, fully leverage the power of our service capabilities to exceed expectations and problem solve for custom customer needs. My position also consists of reviewing the financial metrics, retention and growth of the assigned block. I am that subject matter expert to our clients regarding Disability, Life, FML, State Leaves, and Company Leaves (Paid and Unpaid) as well as ADA. My group size is lives.

Skills

Voluntary Employee Benefits
Insurance
Life Insurance
Accident
Critical Illness
Fixed Annuities
Customer Service
Retirement Planning
Benefits
Health Insurance
Benefits Administration
Mortgage Lending
Whole Life
Long Term Care Insurance
Long-Term Care
Accident Insurance
Cobra
Marketing
Medicare
Real Estate
Cafeteria Plans
Team Building
Health Savings Accounts
Brokers
Small Business
Disability Insurance
Universal Life
Coaching
Sales Management
Group Insurance
Workers Compensation
Employee Benefits
Term Life Insurance
Sales
Strategic Planning
Underwriting
Flexible Spending Accounts
Commercial Insurance
Entrepreneurship
Public Speaking

Contact information

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Work email
d••••••••@reliancematrix.com
Personal email
•••••@•••••.com
Direct dial
+17•••••••00

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Current company

Reliance Matrix

Insurance · 2.8K employees · Founded 1907 · Philadelphia, Pennsylvania, United States

Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world.

reliancematrix.com

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