Daila Boufford
Sr. Director Education Strategy | Learning Leader | Customer Education | Leadership Development | SaaS | Healthcare | Global Enterprise
- Role
- Leadership Development Facilitator at Udemy Business Leadership Academy
- Location
- Lancaster, PA, US
- LinkedIn followers
- 500 followers
About Daila Boufford
Transforming Organizations Through Strategic L&D Leadership I help companies turn learning into measurable business outcomes. During my 15+ years in global learning and development, I have led teams that deliver results by boosting engagement, improving performance, and driving operational efficiency. In my current role, I lead the global education strategy for a healthcare organization impacting patient safety worldwide. By combining evidence-based learning with agile change management, I have led my team to produce 5 new programs, reduced expenses by 22%, and increased the number of learners served by 56%. I have 10+ years experience leading customer education design and delivery teams, driving engagement and adoption for customers in multiple industries, including SaaS, CPG, and healthcare. I thrive in complex, fast-changing environments where innovation and execution must work together, and I am passionate about developing teams who deliver excellence every time. Areas of Focus: Learning & Development | Customer Education | Talent Management | Instructional Design | Leadership Development | Strategic Thinking | Facilitation | Coaching | Project Management
Experience
Leadership Development Facilitator
Udemy Business Leadership Academy
Nov 2014 — Present
Facilitate executive and senior-level leadership programs for global organizations across technology and enterprise sectors.* Lead interactive, discussion-based learning experiences on Positive Leadership, Innovation, Talent Development, and Entrepreneurship.* Translate research-based leadership theory into practical, behavior-focused frameworks managers can apply immediately.* Design cohort-based sessions that integrate asynchronous learning with live facilitation to reinforce accountability and peer learning.* Guide high-level dialogue on team performance, communication, and purpose-driven leadership in fast-paced environments.* Partner with recognized thought leaders to deliver consistent, high-impact learning experiences aligned to modern leadership challenges.
Education
Stephen F. Austin State University
BFA, Theatre Management
South Dakota State University
Master of Education (MEd), Curriculum and Instruction for Adult Learners, Family and Consumer Sciences
Skills
- Creative Problem Solving
- Ethnography
- Business Development
- Budgets
- Staff Development
- Project Management
- Marketing Strategy
- Training
- Coaching
- Innovation
- Focus Groups
- Learning & Development Solutions
- Social Media
- Strategy
- Marketing
- Public Speaking
- Grant Writing
- Leadership
- Nonprofits
- Management
- Leadership Development
- Strategic Planning
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