Daila Boufford

Sr. Director Education Strategy | Learning Leader | Customer Education | Leadership Development | SaaS | Healthcare | Global Enterprise

Role
Leadership Development Facilitator at Udemy Business Leadership Academy
Location
Lancaster, PA, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Daila Boufford

Transforming Organizations Through Strategic L&D Leadership I help companies turn learning into measurable business outcomes. During my 15+ years in global learning and development, I have led teams that deliver results by boosting engagement, improving performance, and driving operational efficiency. In my current role, I lead the global education strategy for a healthcare organization impacting patient safety worldwide. By combining evidence-based learning with agile change management, I have led my team to produce 5 new programs, reduced expenses by 22%, and increased the number of learners served by 56%. I have 10+ years experience leading customer education design and delivery teams, driving engagement and adoption for customers in multiple industries, including SaaS, CPG, and healthcare. I thrive in complex, fast-changing environments where innovation and execution must work together, and I am passionate about developing teams who deliver excellence every time. Areas of Focus: Learning & Development | Customer Education | Talent Management | Instructional Design | Leadership Development | Strategic Thinking | Facilitation | Coaching | Project Management

Experience

  1. Leadership Development Facilitator

    Udemy Business Leadership Academy

    Nov 2014 — Present

    Facilitate executive and senior-level leadership programs for global organizations across technology and enterprise sectors.* Lead interactive, discussion-based learning experiences on Positive Leadership, Innovation, Talent Development, and Entrepreneurship.* Translate research-based leadership theory into practical, behavior-focused frameworks managers can apply immediately.* Design cohort-based sessions that integrate asynchronous learning with live facilitation to reinforce accountability and peer learning.* Guide high-level dialogue on team performance, communication, and purpose-driven leadership in fast-paced environments.* Partner with recognized thought leaders to deliver consistent, high-impact learning experiences aligned to modern leadership challenges.

Education

  • Stephen F. Austin State University

    BFA, Theatre Management

  • South Dakota State University

    Master of Education (MEd), Curriculum and Instruction for Adult Learners, Family and Consumer Sciences

Skills

  • Creative Problem Solving
  • Ethnography
  • Business Development
  • Budgets
  • Staff Development
  • Project Management
  • Marketing Strategy
  • Training
  • Coaching
  • Innovation
  • Focus Groups
  • Learning & Development Solutions
  • Social Media
  • Strategy
  • Marketing
  • Public Speaking
  • Grant Writing
  • Leadership
  • Nonprofits
  • Management
  • Leadership Development
  • Strategic Planning

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