Ben Kim

About Ben Kim

I’ve spent over 25 years navigating the ever-changing landscape of design, where my heart truly lies in fostering creativity and innovation. My journey has taken me from startups to Fortune 500 companies, allowing me to collaborate with remarkable teams along the way. One of my most fulfilling experiences was at Chintai, where I worked closely with C-suite executives to transform our product into a leading force in the fintech Web3 space. It’s incredible what you can achieve when you unite visionaries around a common goal.As VP of Product Design at Chintai, I had the opportunity to drive transformative change within the fintech landscape. Collaborating with talented individuals allowed us to execute a comprehensive design vision that not only met user needs but also pushed boundaries in financial gains. I’m proud of spearheading initiatives that have led to significant improvements in the user experience and engagement of the blockchain platform and marketplace.Teaching is another passion of mine; as a UX/UI Instructor at UC Irvine and University of Denver, I created immersive learning experiences for students eager to dive into design. Guiding over 100 students through hands-on projects was rewarding—seeing them navigate the entire design process from concept to prototype reminded me why I love this field so much.At Accruent as a UX Manager, I developed a new Design System that improved consistency across more than 10 global products while reducing design-related issues by 30% within the first year. It’s these kinds of accomplishments that fuel my excitement for what we can achieve through thoughtful design.When I\'m not working or teaching, you might find me exploring new design trends or volunteering in local community projects focused on education and technology access. I believe in giving back and sharing knowledge because it enriches both my life and those around me.If you’re interested in discussing product design strategies or exploring collaboration opportunities, feel free to reach out via email! Skills: User Research | Product Strategy | Digital Transformation | Design Systems | UX/UI Design | Teaching & Mentoring

Experience

1. Product Design Manager

   EverDriven

   Oct 2025 — Present · CO, US

   Design Operations & StrategyEstablished organization-wide design vision, standards, and processes centered on Invisible UI, Conversational Design, and Empathy principles, resulting in unified product experiences and accelerated design-to-development handoffs across 5+ product teams.Accessibility LeadershipChampioned WCAG 2.1 AA accessibility standards across the organization, educating cross-functional teams on inclusive design benefits and establishing compliance frameworks that expanded market reach and reduced legal risk.Cross-Functional CollaborationFacilitated collaborative design workshops with Product, Engineering, and stakeholders for roadmap planning and process optimization, aligning teams around shared objectives and reducing project cycle times by establishing clear decision-making frameworks.Strategic Product InnovationLed greenfield product design initiatives in Figma and Miro that reimagined core user experiences, leveraging business strengths to deliver on future vision and positioning the company for new market opportunities.Partnership & AlignmentStrengthened strategic relationships with Product, Engineering, QA, Marketing, and Operations teams through value-based collaboration, resulting in improved cross-functional efficiency and shared ownership of user outcomes.Mobile Product ImpactCo-developed and executed mobile product strategy that enhanced experiences for Drivers, Guardians, and Teachers, directly contributing to measurable increases in mobile adoption rates and user retention.Team Building & Talent DevelopmentScaled design team through strategic hiring and implemented professional growth frameworks with a servant-leadership approach, creating clear career pathways that improved team retention and elevated overall design quality.

Education

• University of Colorado Boulder

  BFA, Pen and Ink Drawing

  1995 — 2000

Skills

• Indesign
• Search Engine Optimization (SEO)
• Dreamweaver
• Illustrator
• Ruby on Rails
• Creative Direction
• Graphics
• Adobe Fireworks
• User Interface Design
• Css
• Interaction Design
• Html5
• Adobe Photoshop
• Typography
• Web Development
• SEO
• Front-End
• Google Analytics
• Photoshop
• Git
• Wireframes
• Sketch App
• Cross-Browser Compatibility
• User Interface
• Ios Design
• User Experience
• Css3
• Kanban
• Xhtml
• Php
• Cascading Style Sheets (Css)
• Flash
• Web Design
• Cms
• Usability
• Javascript
• Html 5
• E-Commerce
• Information Architecture
• Adobe Creative Suite