Dahye Ahn
Senior Product Designer - Koodo Digital @TELUS
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WORK HISTORY
Senior Product Designer - Koodo Digital @TELUS
Toronto, ON, CA
Create and maintain user experience and customer journey for digital products and Internet products-Design high-fidelity prototype using Figma-Engaged with stakeholders and GTM teams to align project direction, iterating designs based on their feedback-Maintain design systems and component libraries (Universal Design system)-Actively communicate with product owners, developers, and QA in a Scrum environment-Lead UX projects in the customer experience management team and Self-Serve Migration team-Conduct different types of usability testing to test design concepts and review user behaviours on proposed designs.(Platform: UserTesting)-Research through competitive analysis, current state analysis, data analytics (Adobe Analytics & Domo) etc.
EDUCATION
Nielson Norman Group
Certificate, Design Systems and Pattern Libraries
Korea National Sport University 한국체육대학
Bachelor's degree, Health and exercise science
SBS computer art
Bootcamp, UX/UI design | Graphic design
Centennial College
Graduate certificate program, Interactive Media Management
Nielson Norman Group
Certificate, Analytics and User experience
Sungshin Women's University
2 years, Computer Science
ABOUT DAHYE AHN
I\'m an inquisitive UX designer with a knack for problem-solving and a passion for crafting user-centric solutions. With a strong background in building and maintaining design systems, high-fidelity prototyping, conducting user testing, and analyzing user behaviour, I\'m dedicated to elevating digital experiences. Let\'s connect and explore potential collaborations.
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