Claes Dahlstrand

About Claes Dahlstrand

Transforms business outcomes through inclusive leadership, continuous innovation, and vigorous execution.• Proven leadership and expertise: Technology executive with significant leadership experience from some of the world’s foremost organizations within wealth & investment management, retirement solutions, insurance, retail banking, wholesale banking, management consulting, and military operations.• Mission-critical impact: Recognized by senior executives for a pragmatic ability to build and transform large-scale teams and technology platforms, resulting in reformed user experience, information security, and profitability outcomes across millions of customers with over $1 trillion in assets.• Diverse and versatile background: Professional background from multiple global regions, dual citizenships (the US and the EU), multi-lingual, and advanced degrees in Engineering as well as Business Administration from leading universities.Core competencies include: • Leadership and Business Transformation.• Talent Development and Human Capital Management.• Strategic Operating Plan Development and Execution.• Data-driven Metrics, Objectives, and Key Results (OKRs).• Risk & Regulatory Remediation, Informed Risk-Taking, and Crisis Managment.• Financial Management, Profit & Loss (P&L) Ownership, Financial Planning & Analysis (FP & A), and Reporting.• Merger & Acquisition (M&A) Integrations and Divestitures.• Technology Engineering and Operations.• Information and Cyber Security.• Agile Development, Transformation, and Innovation Speed.• Large-scale IT Application, Data, and Infrastructure Delivery.• Cloud Computing and Migration (AWS, MS Azure, SaaS provider, SaaS consumer).• Development, Security, and Operations (DevSecOps).• Collaboration, Consensus-Building, and Communications.• Curiosity, Learning, and Driver of Diversity of Thought and Style.

Experience

1. Managing Director (Md) & Head of Institutional Retirement Technology

   TIAA

   Jun 2023 — Present · Charlotte, NC, US

   Leader of 500 staff global team responsible for all aspects of Institutional Retirement technology delivery. • $1.2 trillion in assets across 4.7 million retail customers and institutional customers.• Led technology development and overall delivery of company’s #1 flagship investment product, growing it over customers and $30 billion in assets.• Transformed key parts of the business to a zero-touch digital operating model, creating scale, speed, and multi-million $ efficiencies.• Led cyber security initiative across staff organization, resulting in real-time vulnerability remediation.• Migrated critical systems to the public cloud (AWS), improving cost effectiveness, availability, agility, and elasticity.

Education

• Swedish Armed Forces

  Officer

• Concordia University

  MBA, Technology Management

• KTH Royal Institute of Technology

  MS & BS, Electrical Engineering

• Chalmers University of Technology

  MBA, Technology Management & International Business Administration

Skills

• Banking
• Risk Management
• Fixed Income
• Business Analysis
• IT Infrastructure Management
• Capital Markets
• Vendor Management
• Human Resources
• Strategy
• Merger Integration
• Relationship Management
• Outsourcing
• Continuous Improvement
• Retirement Services
• Management
• Offshoring
• Rural Sourcing
• Organizational Effectiveness
• Software Development
• Project Portfolio Management
• Governance
• IT Management
• Global Sourcing
• Change Management
• Agile Application Development
• Budgets
• Finance
• Investment Banking
• Financial Management
• Project Management
• Business Transformation
• Executive Management
• Sdlc
• Transformational Leadership
• Pmo
• Leadership
• Program Management
• System Testing
• IT Operations
• IT Strategy