Dael Jackson

About Dael Jackson

Experienced product manager with a passion for user centered products.Key Skills- Voice of the customer - Team leadership - Prioritization - Documentation

Experience

1. Product Manager, Specialist 3

   Vanguard

   Jan 2023 — Present

   Core member of the product discovery team for fixed income problem space, resulting in the creation of a 3-year roadmap for Product & Portfolio Insights digital tools that was used as the basis for a staffing request.• Collaborated with IT, Business, and Finance to create value statements for multiple long term potential product enhancements and helped create material for executive communications around the proposals.• Partnered with CAI and FAST teams to experiment with integrating AI driven product suggestions into the digital advisor experience, resulting in 100 advisors viewing Vanguard products they hadn’t previously considered in the first month.• Crafted enhancements to key portfolio analytics tool as a part of a large redesign which resulted in a 13.8% increase in task completions.• Coached development teams and peers on communication of technical concepts resulting in sprint reviews that are considered both informative and engaging.

Education

• Lehigh University

  BA, Theater

  2001 — 2005

• General Assembly

  Product Management Immersive

  2015 — 2015

• DeSales University

  Master of Business Administration (MBA)

  2011 — 2015

Skills

• Agile Methodologies
• Musical Theatre
• Microsoft Word
• Wireframes
• Costumes
• Sql
• Arts Administration
• Rapid Prototyping
• Agile & Waterfall Methodologies
• Product Management
• Writing
• Theatrical Production
• Competitive Analysis
• Plays
• Acting
• Css
• Project Management
• Microsoft Office
• Ticketing
• Scrum
• Performing Arts
• Microsoft Excel
• Event Management
• Stage Management
• Theatre
• Customer Service
• Administration
• Stage
• Drama
• Directing
• Tessitura
• Film
• Google Analytics
• Customer Relations