Dacy Ann Soroka

Project Admin Manager @Digital Federal Credit Union

Marlborough, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Project Admin Manager @Digital Federal Credit Union

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Marlborough, MA, US

DCU is a division of First Technology Federal Credit Union.Working in collaboration with Member Services Management and in partnership with the EPMO, this role is responsible for the quality and timely delivery of Member Services-led projects, both as standalone work and as part of larger enterprise-level initiatives.Identify process improvements that enhance transparency, improve performance, and raise awareness across Member Services, thereby driving a positive impact throughout the entire DCU member and employee base.

EDUCATION

1999 — 2002

Assabet Valley Regional Vocational School District

High School, Graphic Communications & Digital Media

2014

Boston University

Paralegal Certificate

SKILLS

Microsoft ExcelMicrosoft OfficeTroubleshootingSecure Remote AccessTeam LeadershipCash FlowFinanceBankingOrganizingCash HandlingCustomer ServiceQuality AuditingManagementTeam BuildingCreditUnclaimed Property ManagementProcess ImprovementLeadershipAccount ManagementTime ManagementDocument ImagingLoansCall CentersAnnual ReviewsProject ManagementMicrosoft WordOutlook

ABOUT DACY ANN SOROKA

More than 20+ years of credit union experience, with a proven record of productivity, quality, and integrity.Analytical and detail-oriented, able to identify and implement process improvements that increase accuracy, consistency, and efficiency.An energetic team member, able to communicate effectively with people of all ages and backgrounds, to work collaboratively to resolve problems.

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Dacy Ann Soroka — Project Admin Manager at Digital Federal Credit Union in Marlborough, MA, US | Unifers