Drew Alexander

About Drew Alexander

Technology and Sales Operations leader with 20+ years of demonstrated success developing business applications, automating business processes, driving better decisions through data and analytics, integrating acquired businesses and systems, turning around troubled operational areas, and driving change and adoption.As an executive with experience in IT, Sales, Operations, and Project Management, I solve complex problems and bring ambitious visions to life by bringing Business and IT together. I build and lead technical and product management teams that deeply understand the business we support, and that understand when and how to solve problems through technology, business intelligence, process improvement, or simply by getting the right people in place with clear roles and responsibilities.Specialties: • Business Analysis• Software Development• Process Improvement• Business Intelligence• Product, Program, and Project Management• Strategic Planning• Operations• Vendor Management• Customer Relationship Management (Salesforce.com)• Service & Support• Contract Management• Business Integration (M&A)• Sales & Marketing• Team Management• Training & Development • Compensation Design & Administration• Change Management & Adoption

Experience

1. Senior Global Salesforce Leader

   Gallagher

   Jul 2019 — Present · Rolling Meadows, IL, US

   Functional leader of a dynamic team of professionals who are reengineering and reimplementing Salesforce for Gallagher\'s producers. Responsible for the Salesforce Center of Excellence, governance, reporting, integration strategy, data integrity, change management, and ongoing development of Salesforce as a core system for Gallagher\'s sales organization.

Education

• The University of Chicago - Booth School of Business

  Master of Business Administration (MBA)

  2012 — 2014

• Brandeis University

  B.A., Spanish

  1987 — 1991

Skills

• IT Governance
• Process Improvement
• Management
• Salesforce.com
• Sales Operations
• Solution Design
• Saas
• Strategy
• Agile Project Management
• Product Management
• Business Analysis
• Vendor Management
• Business Process
• Software Project Management
• Analytics
• Crm
• Business Strategy
• Project Management
• Analysis
• Leadership
• Change Management
• Operations
• Spanish
• Business Intelligence
• Crm Software
• Enterprise Software
• Data Quality
• Six Sigma
• Cross-Functional Team Leadership
• Solution Architecture