Dac Nguyen
Project Manager at HP | MBA at University of Houston - Victoria | Consulting | Customer Success Manager | Project Manager
- Role
- Project Manager at HP
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Dac Nguyen
As a Project Manager at HP, I help clients achieve their business goals by coordinating custom product creation and ensuring quality and timeliness. With over four years of experience in consulting/project management, I have built strong relationships with clients, key stakeholders, and employees across various industries, traveling nationwide up to 100% of the time. I have a Master of Business Administration degree in Business Administration and Management, HR from the University of Houston-Victoria, where I discovered my passion for leveraging data to improve customer outcomes. I also hold multiple certifications in Customer Success Management Fundamentals, Product Analytics, and Product-led from LinkedIn and Pendo.io, which demonstrate my proficiency and expertise in these domains. Additionally, I have a background in customer service, having worked at MSX International, Tesla, and Apple, where I developed high standards of customer care, communication skills, and problem-solving abilities. I am motivated by delivering value, exceeding expectations, and collaborating with diverse teams. I am open to roles where I can make an immediate impact and contribute to the success of the organization.
Experience
Project Manager
Jan 2025 — Present · Spring, TX, US
Directed cross-regional delivery efforts between engineering teams in India and factories in Asia, achieving a 98% on-schedule completion rate. • Partnered with enterprise clients to define configuration requirements, resulting in higher customer satisfaction ratings. • Proactively identified delivery risks and managed escalations, ensuring timely issue resolution.
Education
University of Houston
Bachelor of Science - BS, Organizational Leadership and Supervision
University of Houston-Victoria
Master of Business Administration - MBA, Business Administration and Management, HR
Skills
- Microsoft Excel
- Strategic Planning
- Team Leadership
- Leadership
- Public Speaking
- Management
- Customer Service
- Time Management
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