David Bullock

Sr Director of Account Operations @ResultsCX

Aurora, CO, US
MOBILE NUMBERS
+13•••••••67

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WORK HISTORY

Oct 2021 — Present

Sr Director of Account Operations @ResultsCX

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SKILLS

OffshoringCall CenterSlaCustomer RetentionProfessional ServicesService DeliveryBusiness AnalysisVendor ManagementTeam ManagementForecastingPerformance ManagementCrmOutsourcing ManagementBusiness Process ImprovementContact Center ManagementProcess ImprovementProgram ManagementCall CentersCustomer SatisfactionTrainingCall Center DevelopmentIvrWorkforce ManagementExecutive ManagementOperations ManagementOutsourcingContact CentersSix SigmaOperational ExcellenceLeadershipInbound MarketingCross-Functional Team LeadershipPTelecommunicationsAccount ManagementBpoChange ManagementCoachingTeam LeadershipTeam Building

ABOUT DAVID BULLOCK

I lead complex client engagements where execution, accountability, and client experience…

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