Czarina Good
Executive Director, Senior Lead Analytics Consultant @Wells Fargo
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WORK HISTORY
Executive Director, Senior Lead Analytics Consultant @Wells Fargo
San Francisco, CA, US
Career UpdateI’m thrilled to announce that, starting June 2025, I’ll be stepping into a new role as Senior Lead Analytic Consultant with the Global Operations team at Wells Fargo in San Francisco, focusing on CCaaS and Generative AI under the leadership of Ross Swier.A heartfelt shout‑out to my Customer Remediation team—my former home—especially Rod Miller. Your mentorship, collaboration, and steady support shaped my growth and prepared me for this next chapter. I’m deeply grateful for everything we accomplished together.Looking forward to new challenges, continued learning, and contributing to innovative solutions!#NewRole #Analytics #GenerativeAI #CCaaS #Gratitude
EDUCATION
Saint Mary's College of California
Master of Business Administration (M.B.A.), Executive Management
Polytechnic University of the Philippines
BCDPM, Computer Science
SKILLS
ABOUT CZARINA GOOD
Leading the analytics frontier at Wells Fargo, my expertise as Executive Director and Senior Lead Analytics Consultant is defined by a robust command of governance, risk management, and compliance. Our team excels in deploying innovative contact center and customer strategies, significantly elevating the role of data in decision-making and strengthening the bank\'s dedication to superior service and doing what’s right for customers.
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