Cyril Spencer
Chargeback Analyst | Ex-American Express | Reducing Risk & Losses | Fraud Detection | Dispute Handling | Compliance | Transaction Monitoring
- Role
- Chargeback Analyst at Accertify, Inc.
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Cyril Spencer
Experienced Chargeback and Fraud Analyst with 2+ years of expertise in fraud…
Experience
Chargeback Analyst
May 2024 — Present · Gurugram, IN
Fraud Detection: Monitor transactions and analyze patterns to identify potential fraudulent activities using fraud detection tools.Chargeback Management: Investigate and respond to chargeback disputes, gathering evidence and collaborating with payment processors to resolve issues.Investigation and Analysis: Conduct detailed investigations into suspected fraud or chargeback cases, documenting findings and supporting decisions.Reporting: Prepare reports on fraud trends, chargeback rates, and resolution outcomes for management review.Policy Improvement: Contribute to developing and refining fraud prevention and chargeback management policies.Collaboration: Work with internal teams and external partners to resolve fraud cases and improve preventive measures.
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