Cyril Grosjean
Senior Vehicle Integration Manager @Bird
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WORK HISTORY
Senior Vehicle Integration Manager @Bird
Los Angeles, CA, US
Manage a T2 support team, dedicated to making Bird vehicles as successful as possible.Develop, deliver and promote service instructions and training material for internal and external stakeholders to support integration of new vehicles, tools and software solutions for maintenance.Handle global support escalations to support a network of partners operating Bird fleets. This includes feedback loops to engineering, product teams and supply chain.Participate in a wide variety of tactical vehicle projects, comittees and initiatives in the context of a maturing micromobility industry,
EDUCATION
McGill University
Bachelor of Commerce - BCom, Management Information Systems, Strategic Management
ABOUT CYRIL GROSJEAN
Accomplished manager with expertise in service delivery, incident management and…
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