Cyril El Kayem

Enterprise Customer Success Manager @Asana

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Enterprise Customer Success Manager @Asana

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Paris, FR

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Headquartered in San Francisco, CA, Asana has more than paying customers and millions of free organisations across 190 countries. Global customers such as Amazon, Japan Airlines, Sky, and Under Armour rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. For more information, visit an Enterprise Customer Success Manager, I manage large Enterprise accounts in Southern Europe and MENA that have chosen Asana as their work management tool. My job is to Inspire them to transform how they work so they can achieve their missions faster.

EDUCATION

2002 — 2004

ESA BUSINESS SCHOOL

MBA, Business

1983 — 1998

Grand Lycée Franco-Libanais Beyrouth

French Baccalaureate

2016 — 2018

The New York Institute of Photography

Certificate, Photography

1998 — 2002

Saint Joseph University of Beirut

Masters, Economics

SKILLS

Enterprise SoftwareManagementSaasBusiness IntelligencePartner ManagementCrmOracle ApplicationsOracle E-Business SuiteSolution SellingOracle FusionBusiness WritingPresentation SkillsStrategyTime ManagementLeadershipCloud ApplicationsTeam ManagementSoftware as a Service (Saas)Cloud ComputingTalent ManagementPersonal BrandingLinkedinTalent AcquisitionSolution ArchitectureSocial RecruitingLinkedin RecruiterSales PresentationsSoft SkillsBusiness ProcessTeam LeadershipErpTaleoTrainingRecruitingPre-SalesCustomer EngagementOracle HR

ABOUT CYRIL EL KAYEM

I am an experienced Customer Success Manager with a demonstrated history of working in the computer software and SaaS industry. I had the privilege to work with enterprises and global accounts from different industries and regions, focusing mainly on EMEA and Emerging Markets. My journey started more than 15 years ago as a Pre-Sales Consultant with Oracle, based in Beirut and covering Levant, Gulf and Africa regions and focusing on the HCM and CRM products, to continue with LinkedIn as a Team Lead and a Senior Customer Success Manager. During that time I was based in Dubai and covering the largest accounts in the region.I moved to France in 2021 as a Customer Success Executive at Zendesk, supporting our customers in their CX strategy and driving business value.In July 2022 I joined Asana, the number one Collaborative Work Management solution, as an Enterprise Customer Success Manager covering the Southern Europe and Emerging Markets. Outside work, I am also passionate about photography; I perfected my hobby during the last years where I took online classes and specialised in portraiture. Feel free to check my Instagram page here:

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Cyril El Kayem — Enterprise Customer Success Manager at Asana in Paris, FR | Unifers