Cyril Cherian
Director - Principal Consultant - Global Domain Presales @FICO
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WORK HISTORY
Director - Principal Consultant - Global Domain Presales @FICO
Hyderabad, IN
EDUCATION
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (MBA), MPE - Management Programme For Executives
Osmania University
Bachelor of Commerce (B.Com.), Commerce
SKILLS
ABOUT CYRIL CHERIAN
Transforming Credit Risk & Collections | Driving Operational Excellence | Delivering Measurable Business ImpactI’m a global business consulting leader with over 2 decades of experience across credit risk, collections, and operations—specializing in delivering strategic business operations transformation and performance improvement for financial services institutions worldwide.Currently a Principal Consultant (Director) at FICO, I advise business leaders across APAC, EMEA, LATAM, and North America—leveraging data, analytics, and FICO’s platforms to solve complex credit challenges, streamline operations, and unlock sustainable value. Proven Business Impact• R1.41B in realized benefits for a top African bank through credit transformation• GBP 150M+ in gross credit loss savings for Citi UK during the global financial crisis• 78% reduction in customer onboarding time at HSBC, improving speed and experience• Seamless post-acquisition transition at TCS, expanding EMEA footprint across What I Bring to the C-Suite• Deep domain expertise in collections, credit operations, and business process improvement• Strong track record in transforming operations with future-ready operating model and platform.• Hands-on experience delivering cross-geo programs with consistent, quantifiable results• Effective partner for domain-led pre-sales and strategy consulting Recognitions & Leadership• FICO Extraordinary Impact Awards (FY20 & FY21) – CEO recognition for client success• TCS Chairman’s Award (2011) – Transition & performance leadership• Citigroup Innovation Award (2009) – Credit loss reduction held senior operational roles at Citigroup, HSBC, and TCS-eServe, leading high-performing teams across offshore and onshore setups. Certified Six Sigma Green Belt & COPC professional with extensive cross-geo exposure. Let’s connect if you’re seeking transformation across credit risk, collections, or customer operations—and want to achieve meaningful results through strategy, insights, and disciplined execution. Thought Leadership: FICO Blog
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