Cyrielle Dalon
Sales Development Manager @Ritz Group Services
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WORK HISTORY
Sales Development Manager @Ritz Group Services
Ville de Paris, FR
Through an excellent and exclusive teaching, the Ritz Paris Academy promotes the legendary French art of living that has been shaped by the Ritz Paris Hotel, synonymous with absolute luxury since 1898- Led the creation and launch of a new Ritz Group business Unit : The Ritz Paris Academy, a soft skills training entity in collaboration with the General Manager, overseeing location selection, design, educational content, and market-tailored programs- Implemented innovative B2B strategies, showcasing how luxury customer experience principles apply across industries- Developed and promoted a unique catalog of immersive training programs on customer relations, luxury codes, and cultural differences- Designed exclusive B2B and B2C experiences and bespoke events- Built a significant client portfolio and successful diversification including retail, finance and transport sectors- Cross-functional coordination: communications, training, operations, image.
EDUCATION
Université Paris-Est Marne-la-Vallée
Master Degree, Inovation, Design and Luxury
Université Paris Cité
DUT, Sales and Marketing
Sup de Pub
Master Degree, Communication Manager, Brand strategy
SKILLS
ABOUT CYRIELLE DALON
Creative individual, social and fun but also skilful when it comes to managing, coordinating, negociating and getting results. I have worked in small businesses seeking to develop and find a place in the market as well as in large established companies seeking to reposition themselves, I am today ready to challenge myself and bring my expertise, my determination and my positive energy to a new role. Specialties: Wholesale, Strategy, Digital and Project Management - Luxury, fashion and jewellery.
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