Cynthia Y.
Senior Product Designer | Designing Products That Feel Intuitive, Purposeful, And Human
- Role
- Product Designer Iii at Cisco
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Cynthia Y.
As a product designer, my process is grounded in research, clear strategy, and iterative, evidence-driven designs. I partner closely with engineering, product, content, and data teams to deliver work that actually drives results. I’ve led user research, designed end-to-end workflows, and built analytics that translate data into clear, actionable stories to guide product and business decisions. The result is cross-platform work that is intuitive and trustworthy. I care about craft, clarity, and impact, and I measure success by how much faster, simpler, and more confident users feel when using the product.
Experience
Product Designer Iii
Nov 2022 — Present · New York, NY, US
Collaborate closely with engineers, researchers, content strategists, and product managers to design secure and user-friendly passwordless enrollment and authentication experiences. My work includes introducing and aligning Duo Security with passkeys as the industry standard, refining UI components and terminology, and designing dashboards that help organizations track adoption and user behavior. I also lead user research sessions with diverse groups to improve critical flows such as enrollment, authentication, and policy configuration, ensuring every design decision is grounded in real-world insights. This role has allowed me to shape the future of passwordless authentication by making secure access simpler for users and more effective for organizations.
Education
General Assembly
Certificate, User Experience Design
2015 — 2015
Parsons School of Design - The New School
Certificate, Graphic and Digital Design
2013 — 2015
Baruch College
Bachelor of Arts (B.A.), Corporate Communication
2004 — 2008
Skills
- Microsoft Word
- Paper Prototyping
- Heuristic Analysis
- Inventory Management
- Invoicing
- Client Presentation
- User Experience Design
- Sap
- Graphic Design
- Outlook
- Microsoft Office
- Sales
- Photography
- Adobe Illustrator
- User Interface Design
- Web Design
- Accounts Payable
- Logo Design
- Account Reconciliation
- Sketching
- Typography
- Rapid Prototyping
- Adobe Creative Suite
- Customer Service
- User Research
- Accounts Receivable
- Illustrator
- Adobe Photoshop
- Microsoft Excel
- Photoshop
- Indesign
- Logistics
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