Cynthia N Villalba
IT Program & Project Manager Global Tier 1 Financial Institutions @Clarity Management
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WORK HISTORY
IT Program & Project Manager Global Tier 1 Financial Institutions @Clarity Management
Madrid, ES
Experienced in leading complex cross-border transformation programs across North America, Mexico, and Europe, with a consistent track record of turning high-visibility initiatives into measurable outcomes. From global technology modernization to talent and compliance delivery, I’ve partnered with C-level executives to drive strategic alignment, bilingual stakeholder engagement, and regulatory readiness.Madrid, Spain (Sep 2024 – Jun 2025)Supporting global technology modernization and sourcing transformation, including bilingual status coordination and portfolio financial planning across multiple workstreams.Mexico City, Mexico (Dec 2023 – Sep 2024)Driving delivery and reporting for global platforms, serving as bilingual liaison to ensure cross-functional alignment and CIO/CTO-level visibility.Querétaro, Mexico (Apr 2022 – Apr 2024)Led workforce planning for 100+ roles under a cross-border hiring strategy; supported U.S. and Mexico leadership in compliance, recruitment, and lifecycle operations.Mexico City, Mexico (Jan 2021 – Apr 2022)Contributed to PCI compliance and regulatory remediation, closing 40%+ of audit gaps in Year 1 and coordinating between infrastructure and compliance for BDTT alignment.Boston, MA (Feb 2020 – Apr 2023)Oversaw executive reporting, infrastructure delivery, and confidential talent pipelines for over 200 senior roles, including Miami hub launch support and global TOM governance.
EDUCATION
Tecnológico de Monterrey
Bachelor’s Degree, Finance and Financial Management Services
University of Colorado Boulder
International Exchange, Business Administration and Management, General
The University of Queensland
MicroMaster degree, Corporate Innovation
SKILLS
ABOUT CYNTHIA N VILLALBA
Cynthia is a dynamic and bicultural U.S.–Mexico professional with 20+ years of experience leading complex initiatives across banking, sustainability, and program management in North America and Europe.Cynthia has successfully driven digital transformation, regulatory compliance, and cross-border workforce programs for global institutions like Santander, HSBC, and Citibank—bridging strategy and execution across technology, finance, and operations. Cynthia is recognized for her ability to align diverse teams, streamline delivery processes, and create scalable structures that support growth, innovation, and compliance under high-pressure environments.With a unique blend of financial acumen, program governance expertise, and multicultural insight, Cynthia builds strong relationships across executive and operational levels. Cynthia\'s career spans founding a nationally recognized greenroof company in Mexico to leading cross-functional transformation programs across IT, infrastructure, and sourcing in highly regulated environments. Fully bilingual and emotionally intelligent, Cynthia brings clarity, agility, and purpose to every initiative she leads.
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