Cynthia Shephard

Event & Catering Manager @Black Tap Craft Burgers & Beer

US

As Event & Catering Manager, I launched and scaled Black Tap’s events and catering operations, building programs that deliver seamless, high-impact experiences for both corporate and social clients. Partnering with venues like Kixby Hotel and Lookup Rooftop, I’ve grown Black Tap into a go-to destination for private events, rooftop gatherings, and brand activations.Key Duties & Highlights:• Directed end-to-end event planning — proposals, contracts, menus, vendor negotiation, timelines, and budgets• Streamlined processes with Tripleseat, improving turnaround and client satisfaction• Oversaw catering logistics across multiple NYC & Nashville locations, ensuring on-time delivery and flawless execution• Scaled catering programs with upsell packages, boosting revenue and repeat bookings• Recognized by leadership for flawless execution and strong client relationships• Delivered standout experiences ranging from intimate rooftop dinners to large-scale corporate nightsHospitality is at the core of everything I do — I thrive under pressure, keep teams aligned, and take pride in creating unforgettable events where every detail reflects a guest-first approach