Cynthia Primm
Chief Human Resources Officer @One Senior Care
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WORK HISTORY
Chief Human Resources Officer @One Senior Care
PA, US
Private equity–backed multi-state healthcare organization delivering comprehensive PACE services across three states, with aggressive expansion underway.Restructured and modernized the HR function to support platform growth and prepare for a pending sale event; built scalable systems, processes, and governance across multiple states.Partnered closely with CEO and PE sponsors to align people strategy, HR metrics, and org design with value-creation priorities and board expectations.Led weekly talent reviews, leadership coaching, succession planning, and organizational design work to strengthen leadership capability at all levels.Optimized HR technology, vendor management, and operations to streamline processes, reduce costs, and improve service delivery.Stabilized culture through transparent communication, structured leadership routines, and a consistent operating cadence.
EDUCATION
Bryant University
Bachelor of Science (BS), Business Administration and Management, General
SKILLS
ABOUT CYNTHIA PRIMM
Strategic mission-focused Transformational Change and HR/Talent Optimization leader, specializing in creating and leading client-service based Human Resources functions in roles that require proven business-partnering, change management and visionary leadership capabilities. Start-ups, Due Diligence, Mergers & acquisitions, Joint Ventures and changing/challenging environments are my forte including both union and non-union entities. I have a strong passion for building foundations for growth with a recognized ability to provide executive and leadership coaching to move an organization forward. Direct Operations Management experience running 24/7 international call center and Executive Co-Sponsor for enterprise-wide Technology Project team.Specialties: Change Management, Mergers & Acquisitions, Strategic HR Leadership, Call Center Management, especially within the Healthcare, Clinical Research, Logistics, Hospitality/Travel and New Media/Technology industry sectors - private equity-backed, family owned, publicly traded and privately held firms.Certified Professional Coach, Predictive Index Analyst and DDI Facilitator
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