Cynthiann King

About Cynthiann King

Accomplished training, operations, learning and development Expert with results-proven background in the real estate and service sectors. Nationally known for abilities to assess needs, develop and deliver programs and solutions that align core competencies and behaviors with organizational needs at all company levels. Proven record of success in leadership and mentoring roles in growing and contracting markets. Nationally recognized speaker, trainer, performance improvement consultant, leadership coach, development expert, degreed educator, instructional designer (ADDIE), and mentor.Specialties: Learning & Development, Training, Employee Development, Mentor & Coach, National Speaker, Presentations, Performance Improvement, Learning Management Systems, Corporate University, Leadership Development, Human Resources, Multifamily Operations, Real Estate. Delivers engaging,interactive keynotes, seminars and webinars on a broad range of topics (sales, service, customer experience, leadership, general business, real estate operations) serving executive through entry level attendees. Designer of leading-edge and best practices\' curriculum, courses, assessments, and job aids. Successfully supervises teams of 2 through 35.

Experience

1. Training & Professional Development Consultant

   Cynthiann King National Speaker Dynamic Training Solutions

   Jun 1995 — Present

   Provides dynamic training solutions with lasting impact through highly interactive learning environments that motivate employees and drive results.· Designs and delivers instructor-led interactive workshops: 1 to 4-hour on-site classes and 75 to 90-minute premium webinars with interactive learning features. · Workshop and webinar topics include Leasing Expertise, Coaching Essentials, Emotional Intelligence, World-Class Service Matters, How Smart People Handle Difficult People, and more. · Assesses business needs of various organizations providing effective solutions for significant performance improvement.· Consulting and coaching services including analysis, design, development, implementation and evaluation of strategic business solutions, course and curriculum development, employee engagement solutions, talent recruitment including interviewing and on-boarding, and Train The Trainer programs.· Ensures availability of the strategically critical knowledge needed to achieve business goals including tapping the potential of the entire organization and employee base.· Delivers all modules of the NAA designations programs: NALP, CAM and CAPS.· Degreed and certified NAAEI Instructor

Education

• University of Wisconsin

  B.S., Education

• Carthage College

  Masters of Education Coursework

Skills

• Leadership Development
• Marketing Management
• Community Outreach
• Public Speaking
• E-Learning
• Coaching
• Customer Service
• Change Management
• Sales
• Speech Writing
• Real Estate
• Team Building
• Social Media
• Strategic Planning
• Employee Relations
• Procedure Manuals
• Needs Analysis
• Staff Development
• Public Relations
• Webinars
• Training Manuals
• Training & Development
• Performance Management
• Employee Training
• Instruction Manuals
• Marketing
• Educational Seminars
• Mentoring
• Program Management
• Curriculum Development
• Training Delivery
• Training
• Performance Improvement
• Time Management
• Management Consulting
• Executive Management
• Problem Solving
• Organizational Development
• Organizational Leadership
• Event Management