Cynthia McNeil
Retail District Executive, Management Trainer, Masters in Psychology
- Role
- District Training Manager at Dollar General
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Cynthia McNeil
Cynthia McNeil is an experienced Retail Executive that knows how to lead and motivate teams of complex store locations. Most recently, she has been the Management Trainer for Dollar General for multiple store locations within the state of Minnesota, and her leadership and training prowess landed her in the top 5% of performance for Dollar General in 2023. Cynthia also has successful leadership experience in Child Care, leading multiple large centers in Arizona and Southern California. She utilizes her education in Psychology to relate and communicate with various stakeholders to maximize the customer\'s experience and achieve operational success. Cynthia has experience in leading large P & Ls and she understands how to drive revenue while optimizing expense tactics to increase earnings. She has been instrumental in managing Human Resource operations to include Recruiting best behaviors.
Experience
District Training Manager
Jul 2022 — Present · Minneapolis, MN
Train Store Managers and Assistant Store Managers in the district on all sales, operations, human resources, inventory, loss prevention, and physical security standards.Coordinate merchandising, product ordering and positioning, and vendor relations for the stores.Recruit, staff, schedule, and train store associates.Manage customer experience standards and customer issues to exceed expectations.Ensure food safety measures are adhered to, including the cleanliness of the entire store.Ensure loss prevention measures are followed to ensure the safety of employees and customers.Shop and understand business strengths and opportunities local competitors for each store in the district.Prepare stores for audits, and ensure store managers are knowledgeable pertaining to food safety expiration measures.
Education
University of Phoenix
Master's Degree, Psychology
2013 — 2015
University of Phoenix
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
2008 — 2012
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