Cynthia Hernandez
Director Customer Suppport @Dynamicare Health
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WORK HISTORY
Director Customer Suppport @Dynamicare Health
Portland, OR, US
EDUCATION
Universidad de la República
BA, Communication and Media Studies
Universidad de la República
BA in Communication Science
Universidad ORT Uruguay
Management in Information Technology
ABOUT CYNTHIA HERNANDEZ
I am a seasoned Sr. Manager with 20 years of leadership experience in the travel technology industry and customer support. I have a proven track record of delivering high-quality service, customer satisfaction, and operational efficiency. I have driven and foster continuous improvement, leveraging my strong expertise in customer relationship management, process improvement, and support center management. I am passionate about building and developing high-performing teams that are motivated and engaged, and I believe in empowering them with the support, feedback, and opportunities they need to grow and thrive. I have led multiple teams of professionals globally, elevating team performance by advocating for employee development and coaching.
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