Cynthia Anderson

Role: Amazon
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Cynthia Anderson

Cynthia is a result-oriented executive with a record of success in large-scale…

Experience

Amazon
Present

Skills

Continuous Improvement Management
Operational Risk Management
Process Improvement
Call Centers
Training
Leadership
Coaching
Strategy
Change Management
Self Assessment
Risk Management
Analysis
Financial Management
Management
Call Center Administration
Human Resources
Call Center
External Audit
P&L Responsibility
Credit
Call Center Development
Workforce Planning
Recruiting
Executive Leadership
Customer Retention
Vendor Management
Leadership Development
Contact Centers
Contact Center Operations
Call Center Operations
Customer Satisfaction
Business Analysis
Strategic Planning
Mortgage Banking
Team Building
Internal Audit
Banking
Loss Mitigation
Customer Service
Time Management

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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