Cynthia D.
Assistant Director of Membership @West Suburban YMCA | Newton, MA
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WORK HISTORY
Assistant Director of Membership @West Suburban YMCA | Newton, MA
US
Lead hiring, training, and ongoing supervision of the Member Services Desk and Kids\' Corner to ensure that the branch provides excellent customer services to potential and current members of the YMCA. Work closely with the Aquatics, Sports, and Wellness departments to ensure coordinated and consistent programming and messaging. Currently analyzing member survey results to create programming for member segments to improve member satisfaction and retention.
ABOUT CYNTHIA D.
Committed to building positive relationships with clients, funders, and stakeholders to…
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