Cynthia Rodriguez
Senior Customer Success Manager at Demandbase
- Role
- Senior Customer Success Manager at Demandbase
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Cynthia Rodriguez
Experienced Customer Success Manager with 10+ years experience working in the SaaS industry. Skilled in Customer Relationship Management (CRM), Usage Analysis, Upsells/Cross-sells, and Customer Retention. Strong business development professional with a Bachelor of Arts (B.A.) focused in Media Studies from University of California, Santa Barbara.
Experience
Senior Customer Success Manager
Oct 2022 — Present · US
Education
UC Santa Barbara
Bachelor of Arts (B.A.), Film & Media Studies
2009 — 2013
Università degli Studi di Padova
Certificate of Completion
2011 — 2012
Skills
- Account Management
- Job Scheduling
- Customer Experience Management
- Event Planning
- Customer Oriented
- Learning Quickly
- Salesforce
- Event Marketing Strategy
- Vector Illustration
- Sports Videography
- Illustrator
- Photoshop
- Videography
- Usage Analysis
- Microsoft Word
- Software as a Service (Saas)
- Post Production
- Customer Retention
- Premiere Pro
- Customer Service
- Customer Relationship Management (Crm)
- Film Production
- Social Media
- Sports Marketing
- Microsoft Excel
- Outlook
- Adp Payroll
- Final Cut Pro
- Film Editing
- Management
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