Cynthia Negrey

Global Customer Success Leader @ Microsoft

Role
Global Customer Success Leader at Microsoft
Location
Wayne, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Cynthia Negrey

As a Customer Success Leader at Microsoft, I have over 25 years of experience in leading and managing sales, global customer success and professional services teams across various industries and segments. My expertise lies in delivering exceptional customer & partner experiences, driving cloud & AI transformation, and fostering strong relationships with executive leadership teams. I have a proven track record of increasing customer & partner satisfaction, retention, and revenue growth through strategic planning, operational excellence, creativity and adaptability in execution. I am passionate about empowering customers to achieve their goals while leveraging the power of technology to transform their businesses to be future proof. Investing in People is foundational to business success, while technology accelerates and empowers us to grow and achieve more than imagined.

Experience

  1. Global Customer Success Leader

    Microsoft

    Oct 2021 — Present

    Success Services Delivery July 2025 - Present, Culture and Cloud Experience - Cross Solutions October 2021 - July 2025

Education

  • University of Scranton

    Bachelor of Science (BS), Accounting

    1991 — 1995

Skills

  • Professional Services
  • Product Planning
  • Solution Selling
  • Business Alliances
  • Business Intelligence
  • Saas
  • Product Management
  • Messaging
  • Online Services
  • Cloud Computing
  • Sales Enablement
  • Thought Leadership
  • Strategic Partnerships
  • Demand Generation
  • Microsoft Products
  • Management
  • Management Consulting
  • IT Strategy
  • Consulting
  • Solution Architecture
  • Enterprise Software
  • Enterprise Architecture
  • Software as a Service (Saas)
  • Windows Azure
  • Partner Management
  • Go-to-Market Strategy
  • Paas
  • Microsoft Technologies

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Cynthia Negrey — Global Customer Success Leader at Microsoft in Wayne, PA, US | Unifers