Cynthia Michael
Senior Implementation Consultant @ ADP | ADP Payroll Expert
- Role
- Senior Implementation Consultant at ADP
- Location
- Norfolk, VA, US
- LinkedIn followers
- 500 followers
About Cynthia Michael
As a Senior Implementation Consultant at ADP, I lead complex and high-priority projects for clients across various industries, ensuring timely and accurate delivery of payroll, benefits, and compliance solutions. I collaborate with internal and external stakeholders to analyze project scope, configure systems, troubleshoot issues, and provide training and support. I also leverage my expertise in ADP Payroll to optimize processes, enhance customer satisfaction, and drive revenue growth. In addition to my professional experience, I am pursuing my MBA in Human Resources Management and Services at Regent University, where I am learning how to apply strategic and analytical skills to human capital challenges and opportunities. I am motivated by my passion for helping organizations and individuals achieve their goals and potential, and I am always eager to learn new skills and technologies that can enhance my performance and value. My core competencies include project management, problem-solving, communication, and collaboration.
Experience
Senior Implementation Consultant
Jan 2023 — Present
Education
Norfolk State University
Bachelors, Social Work
2016 — 2020
Regent University
Master of Business Administration - MBA, Human Resources Management and Services
2022 — 2024
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