Cynthia M. Grant

Sales Manager - Government & Smerf Markets @Doubletree By Hilton Columbia

Columbia, SC, US

Serves as Sales Manager for a 238 room full service hotel with accommodations that include approximately square feet of meeting space, restaurant, lounge, business center, fitness center and outdoor poolMeets, greets and entertains current, former, and potential clients providing information regarding the hotel to promote and increase sales in the government and SMERFE MarketsResponds to requests for proposals and manages all efforts to secure appropriate businessNegotiates contracts ensuring that all pertinent aspects of solicitation and closing are complete and documentedRepresents the hotel at trade shows, maintaining high visibility and positive relations in various community organizations, chambers, and convention and visitors bureausDetail-oriented with a demonstrated track record of follow through and deliveryServes as Manager-on-Duty and is responsible for problem resolutionInterfaces with Front Desk staff, General Manager, Chef, Food and Beverage Director, Accounting, Housekeeping, Human Resources, Engineering and Reservations departments to ensure open lines of communication and problem resolutionEstablishes viable sales leads through proactive networking activities, resulting in the development of business relationshipsCreates monthly and customized sales reports and then forwards on to Director of Sales and/or General ManagerAssists with keeping sales department costs in line with annual budget

South Carolina State University

BS

The George Washington University - School of Business

Certificate