Cynthia Hailey
Talent & Performance Management Consultant @Lowe's Companies, Inc.
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WORK HISTORY
Talent & Performance Management Consultant @Lowe's Companies, Inc.
Mooresville, NC, US
Lead enterprise performance management and pay-for-performance strategy for a global workforce of aligning performance standards and governance with enterprise business and cultural priorities.Key Impacts & Scope:• Strengthened the enterprise pay-for-performance framework to improve alignment between performanceratings and pay outcomes for 200K+ frontline associates, reinforcing differentiation clarity and culturalstandards.• Elevated performance standards and implemented a leadership calibration model, equipping leaderswith structured inputs to drive consistent and defensible talent decisions across business units.• Architected enterprise performance reporting and dashboard frameworks, enabling HR partners andbusiness leaders to monitor cycle progress, analyze differentiation patterns, and execute talent decisions.• Partnered with HR Operations and HRIT(Workday) to operationalize system and process enhancements,ensuring scalable execution and governance of performance workflows.• Modernized evaluation processes through AI-enabled solutions, reducing cycle time by 70% whilestrengthening consistency and compliance at enterprise scale• Achieved 99% on-time completion across performance cycles and recognized with a CEO Award formeasurable impact on enterprise performance transformation.*Recognized with a CEO Award for measurable impact on enterprise performance transformation and adoption.
EDUCATION
iPEC Coaching
Certified Professional Coach (CPC)
Keller Graduate School of Management of DeVry University
Master, Business Administration
University of South Carolina
Bachelor of Science, Business Administration; Finance
iPEC Coaching
Energy Leadership Index - Master Practitioner Certification
ABOUT CYNTHIA HAILEY
Currently, Talent & Performance Management leader who designs enterprise-scale systems that drive culture, strengthen accountability, elevate employee experience, and drive measurable business outcomes. With 15+ years across Talent Management, Performance Management, Employee Experience, Culture, and Leadership, I have been successful by partnering with senior leaders to design scalable systems that translate strategy into execution. My work focuses on performance transformation at scale: aligning pay-for-performance, leadership capability, and culture through data-informed decision-making.Most recently, I have led performance management redesign efforts, including the integration of AI-enabled tools to improve the quality, consistency, and efficiency of goal setting and performance evaluations. I take pride in leading through influence, aligning cross-functional stakeholders, and prioritizing what matters most in complex, high-pressure environments.Core areas of impact include enterprise performance management, workforce analytics, employee experience, leadership development, and culture transformation.In addition to my corporate leadership work, I am the Founder and Chief Energy Officer of Transition to Infinite Possibilities (TIP), where I coach professionals on career and leadership transitions with a focus on purpose, energy, and sustainable success.MBA | Certified Professional Coach (CPC)| Energy Leadership Index Master Practitioner | Member, International Coaching Federation
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