Cyndi M Gillies
Technical Support Agent @Mako Networks
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WORK HISTORY
Technical Support Agent @Mako Networks
South Elgin, IL, US
Network Technical Support Agent for a Network Management company for Payment Card Industry Data Security Standard (PCI DSS) compliance solutions.
EDUCATION
Montana State University-Bozeman
Technical Theatre Arts
Washington Senior High School
High School Diploma, General Studies - Theatre Arts - Business - Speech.
University of South Dakota
Technical Theatre Arts
SKILLS
ABOUT CYNDI M GILLIES
To continue to develop my challenging and satisfying IT career that utilizes my 20 plus years of IT experience in both phone and desktop in person support of Laptop and Desktop PC software and hardware troubleshooting and repair skills. All while instep with my high level customer service, people, and managing skills that incorporates my organizational, detail oriented, team leadership, and project ownership nature. To be working for a company that encourages individual growth and advancement, as well as team participation and goal achievement.Specialties: IT Remote Support: Point of Sale (POS), Network & Card Processing Help Desk Remote Phone Support. IT PC Remote Support: PC Laptop & Network Help Desk Remote Phone Support.IT PC & Trader Desktop Support: Trader and PC Desktop (desk-side in person) IT PC & Network Support.IT Projects: Project Ownership & Management along with Team Leadership and Communications skill sets.
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