Cyndi Lyon
- Role
- the Xperience Matters, Llc at The Xperience Matters, Llc
- Location
- Ann Arbor, MI, US
- LinkedIn followers
- 500 followers
About Cyndi Lyon
I am a CX champion, business strategist, and change agent with nearly 30 years of…
Experience
the Xperience Matters, Llc
Present
Education
Michigan State University
MS-CXM
Eastern Michigan University
Honors, B.S., Urban and Regional Planning
1992 — 1996
Skills
- Comprehensive Planning
- Data Analysis
- Consumer Behaviour
- Segmentation
- Zoning
- Public Budgeting
- Land Use Planning
- Project Planning
- Leadership
- Site Plan Review
- Customer Insight
- Public Speaking
- Management
- Market Research
- Technical Writing
- Analysis
- Government
- Urban Design
- Project Management
- Survey Research
- Analytics
- Qualitative Research
- Collaboration
- Economic Development
- Survey Design
- Local Government
- Strategic Planning
- Quantitative Analytics
- Customer Analysis
- Quantitative Research
- Marketing Research
- Account Management
- Urban Planning
- Crm
- Expert Witness
- Strategy
- Public Policy
- Customer Satisfaction
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