Cynde Shepherd

Director, Health Services Business Development and Management @Wellmark Blue Cross and Blue Shield

Des Moines, IA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2020 — Present

Director, Health Services Business Development and Management @Wellmark Blue Cross and Blue Shield

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Des Moines, IA, US

EDUCATION

1998 — 2000

University of St. Francis

Bachelor of Science (BS), Health Arts

1982 — 1985

Iowa Methodist School of Nursing

Diploma Program Graduate, Nursing

2003 — 2006

Upper Iowa University

Master of Business Administration (M.B.A.), Business

SKILLS

Case ManagementHipaaInsuranceDisease ManagementNcqaStandards ComplianceMedicareProject ManagementWorkers CompensationHealthcare IndustryVendor ManagementAccreditationHealth InsuranceLeadership DevelopmentCall CentersHealthcareManaged CareProgram ManagementRelationship ManagementUtilization ManagementRelationship BuildingBusiness Process MappingProcess ImprovementHealthcare ManagementHealth & WellnessRegulatory RequirementsTeam LeadershipStrategic LeadershipCorporate WellnessProgram DevelopmentTeam BuildingHealth PolicyEmployee Benefits

ABOUT CYNDE SHEPHERD

Accomplished leader with proven ability to create high performing leaders and teams who is self-motivated, energetic, and innovative. Proven track record of extraordinarily high performance with delivering results and executing on complex implementations while creating and implementing new health and wellness programs, creating medical management strategies in the complex and dynamic environment of the health insurance industry. Detailed understanding of regulatory, compliance, and accreditation requirements including NCQA and URAC accreditation. Developing and maintaining key stakeholder relationships, identifying vendors, negotiating and implementing contracts, and managing ongoing vendored services. Excellent qualifications in process improvement experience, program management and project execution. Innovative coach and leader, motivating colleagues to exceed expectations. Thrive on opportunities to resolve problems within fast paced work environments.

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