Cynde Shepherd
Director, Health Services Business Development and Management at Wellmark Blue Cross and Blue Shield
- Role
- Director, Health Services Business Development and Management at Wellmark Blue Cross and Blue Shield
- Location
- Des Moines, IA, US
- LinkedIn followers
- 500 followers
About Cynde Shepherd
Accomplished leader with proven ability to create high performing leaders and teams who is self-motivated, energetic, and innovative. Proven track record of extraordinarily high performance with delivering results and executing on complex implementations while creating and implementing new health and wellness programs, creating medical management strategies in the complex and dynamic environment of the health insurance industry. Detailed understanding of regulatory, compliance, and accreditation requirements including NCQA and URAC accreditation. Developing and maintaining key stakeholder relationships, identifying vendors, negotiating and implementing contracts, and managing ongoing vendored services. Excellent qualifications in process improvement experience, program management and project execution. Innovative coach and leader, motivating colleagues to exceed expectations. Thrive on opportunities to resolve problems within fast paced work environments.
Experience
Director, Health Services Business Development and Management
Wellmark Blue Cross and Blue Shield
May 2020 — Present · Des Moines, IA, US
Education
University of St. Francis
Bachelor of Science (BS), Health Arts
1998 — 2000
Iowa Methodist School of Nursing
Diploma Program Graduate, Nursing
1982 — 1985
Upper Iowa University
Master of Business Administration (M.B.A.), Business
2003 — 2006
Skills
- Case Management
- Hipaa
- Insurance
- Disease Management
- Ncqa
- Standards Compliance
- Medicare
- Project Management
- Workers Compensation
- Healthcare Industry
- Vendor Management
- Accreditation
- Health Insurance
- Leadership Development
- Call Centers
- Healthcare
- Managed Care
- Program Management
- Relationship Management
- Utilization Management
- Relationship Building
- Business Process Mapping
- Process Improvement
- Healthcare Management
- Health & Wellness
- Regulatory Requirements
- Team Leadership
- Strategic Leadership
- Corporate Wellness
- Program Development
- Team Building
- Health Policy
- Employee Benefits
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