Cy M.
Director, General Liability, Property Claims @United Church Insurance Association Dba Insurance Board
Signup · Get unlimited contacts
WORK HISTORY
Director, General Liability, Property Claims @United Church Insurance Association Dba Insurance Board
Currently manage day-to-day operations for a staff of commercial claims examiners handling general liability, employer’s liability, commercial auto, directors and officer’s liability, sexual misconduct, commercial property and crime claims. Duties also include analyzing and using claims data to identify nationwide trends and manage performance; directing the claims adjudication for a nationwide staff of adjusters from two large TPAs; managing TPA contracts and performance.
EDUCATION
University of Phoenix
Master of Business Administration, Marketing
Bowling Green State University
Bachelor of Science, Public Relations
SKILLS
ABOUT CY M.
As the Director of Claims at Insurance Board, I manage the day-to-day operations of a staff of commercial claims examiners handling various types of liability and property claims for churches and religious organizations across the nation. I have been in this role for over ten years, and I have more than 20 years of experience in the field of claims management.My core competencies include performance management, project management, strategic planning, quality improvement, and risk management. I use data-driven insights to identify trends, monitor performance, and implement solutions that enhance customer satisfaction, efficiency, and profitability. I also direct the claims adjudication for a nationwide staff of adjusters from two large TPAs, managing contracts and performance. Additionally, I have a background in property-casualty underwriting and risk management, as well as an MBA in marketing. My mission is to build a team that is agile, creative, and collaborative, and to deliver excellent service and results to our clients and stakeholders.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.